What are the Advantages and Disadvantages of using a Live Chat Support Application?

There are a number of clear-cut reasons why anyone should incorporate live chat support software into his website, particularly in the case of the owner of an e-commerce website. Today’s online shopper demands faster and more reliable real-time online customer assistance and the technology for this has vastly improved during the past years that it spawned quite a number of reliable live chat software. But does your ecommerce website stand to fully benefit from live chat software? The answer should be yes if you satisfy more than one of these criteria:

  • You sell products or services online.
  • Your conversion rate is low.
  • 10,000 or more monthly unique visitors
  • You have enough time and staff for live chat service.
  • Your sell new or unfamiliar products that need some explanation.

To give you a clearer picture and help you decide on whether or not you should avail of a live chat service for your e-commerce website, here now are the advantages and disadvantages of using a live chat support application:


live chat• More reliable service – your live chat staff can get to answer difficult questions because they could always ask for help from the senior staff without the customer even noticing it.

• Quick feedback – compared to email and phone support, live chat support allows for faster, real-time communication between the customers and the support agents.

• Attend to more customers simultaneously – with live chat service, a rather limited number of chat agents can attend to the needs of several customers at the same time.

Communication is usually clearer, without worrying about bad phone connections or unclear accents.

A visitor can avail of the service from anywhere in the world without the extra cost.

The chat software usually has great features that allow agents to communicate better and send links to the visitor via the chat interface.

An agent can proactively start the chat to offer his assistance.

• Flexible chat box interface - whenever offline, agents can switch off chat and turn the chat box into a contact form bar especially when they work alone.

• Easy assessment of chat log files – you can quickly review the quality of the support service provided by your support staff by checking their chat log files.


Many are still intimidated by it. Not all online users are computer-savvy so they may avoid using live chat support. So it is still good for you to retain phone or email support albeit to a certain degree.

If you cater mainly to older customers or to people with less computer know-how, then you could be better off with phone or email support.

Not ideal for mobile platforms. Many mobile gadgets still do not support live chat apps. Also, many people are not that fast typing on mobile phone keypads, so mobile live chat services are a bit of a turn-off for them.

Prank chats can happen frequently. To get around this, you can either block the offender or require an email address from your pre-chat form to discourage this kind of activity.

The chat agent should always be alert and able to respond promptly. If he or she fails to do so, the customer may leave your website feeling disappointed or worse, angry.

Intricacies of Debt Settlement

The debt settlement companies can lend you a hand if you are currently overwhelmed by most of your personal bills. Most of these companies are easy to locate. Therefore, you are expected not to have any trouble in determining a certain company that you want to work with. However, the tricky part is the quest for the best company that can help you deal with your current financial state. Aside from this, you may somehow find it bothersome to handle and evaluate each potential company that you may be willing to work with in the future. In this article, you will discover some of the basic pieces of information that you have to know about these companies. It is important to know more about them because this can give you a good idea on how the entire debt settlement process works.


debtThere are numerous uses for the typical debt settlement company. For one thing, a certain company can help you in negotiating with your creditors. This is possible through the debt negotiating professionals. These experts can help you lower the interest rates for your bills and your fees in your accounts in question. Also, they can help persuade the creditors to significantly lower the price of the debt that what is currently due. This can make it easier for you to pay the bills in full.


Another function of the debt settlement companies is consolidation. This can help you take care of your unsecured debts. Some examples of unsecured debts include credit card bills and your medical bills. The companies help you take care of these financial concerns by granting one payment to the consolidation companies. In the long run, this can help them take care of your current balance with your creditors. If the transaction with the creditors goes well, you can rest assured that the new payment that you have to fulfill will be significantly lower than the combined amount of bills that you have right before the debt payment. Aside from this, the company will assist you in paying all of your creditors.

Debt Evaluation

A debt settlement company offers various services. For one thing, these companies can help you evaluate your current debts. Debt evaluation is important because this can help you determine the problematic parts of the bills. Aside from this, the analysis can give you a good insight on the parts that you can address right away.

Savings Estimation

Estimation of savings is another feature that most of the debt settlement companies can offer you. This is possible by assessing other aspects of your finances and your current lifestyle. In most cases, the debt negotiators will have to check out your current job as well as your income. This can give him or her a good idea on what they are dealing with.

Debt Management

Debt management is another feature of the debt settlement companies. Through this feature, the professionals teach the clients how they should handle their finances more effectively. In the long run, this can help them significantly reduce the chances of having large amounts of debts in the future. In line with this, most companies offer services such as tutorials on budgeting and the intricacies of finances. To get started with these things and more, you may have to pay for a setup fee. In some cases, this equates to the monthly handling fee.

Debt Settlement companies can also benefit your company by freeing up valuable cash-flow.

Misting Fans have What It Takes to Create Comfort

Technology has enabled innovative minds to create appliances that are aimed at making life easier and comfortable. Another aim of these ground breaking individuals is to create what enhances the safety of the people and improves their efficiency. Misting Fans are appliances created by one of the leading innovators of cooling systems aimed at excelling in the field by providing its clients with a positive change in their environment. If you are looking for quality cooling solutions, this is the right place to get it. The company continues to improve its products and gives clients educative manual of instructions for guidance.

misting fanThere is only one way that the harm in the environment can be reduced and this is through provision of materials that aim at reducing this harm down or eliminating it completely. With quality buff in the home, office or outdoor, it becomes easier to work and rest afterwards as the environment will be suitable for either of these activities. The technology implemented in these Misting Fans is mean to evaporate and create a cooling effect on the area it is used in. This is not only effective in most cases but also useful in the circumstances it has been used for.

The companies that create these Misting Fans research thoroughly and come up with what is needed to ease the pressure and tension that the environment puts many through. A touch of class on the different lifestyles and user comfort is what these appliances aim at achieving as they maneuver through them. Heat is necessary but when it is too much, it creates a discomfort that those in that environment feel. This is reduced through a variety of products that cool the area surrounding these users because heat is a factor that is all-pervading and has burly effects.

Misting Fans come with a warranty that aims at protecting the buyer in case the appliances break down. The warranty is valid for twelve months meaning within those months you will be entitled to visit in case the appliance you have develops a fault that is beyond your understanding. The details on how this assurance on shortcomings works is found in the instruction manual that comes with the appliance. It doesn’t matter if the heat is natural or emitted artificially by the machinery operational in a given area, the fact that there is a better and effective cooling system makes it all worthwhile and comfortable.

Hiring the Best SEO Companies for Business

Almost all SEO companies today claim that they are the best in the industry which is obviously impossible since only one firm can emerge to be the best. There is also no guarantee that hiring the best company can provide the best results for the business. Bear in mind that the word “best” is a relative term because what is best for your competitors might not be the best for your business. Before you hire any company to help you with your SEO campaigns, it is important to find out the most suitable service based on the goals of your company.

SEO CompaniesThe following are several guidelines that you can follow when you are trying to choose from among the numerous companies out there. Those searching for more information are advised to read this article that discusses the services of each company.

Take note that Google is always improving its algorithms and constantly changing different factors in ranking millions of websites. Hence, no SEO company can guarantee such results based on several factors alone because no company can control the algorithms used by Google and other major search engines. An SEO company can only guarantee to follow guidelines stipulated by Google and make necessary changes that are suitable for their clients.

Another factor that makes an absolute SEO guarantee quite impossible is that no one has control over new or current competitors significantly improving their websites and thus gain better search engine ranking. No one can make that promise that no other company can enter in the industry and try to land the number one spot.

The best SEO companies often provide specifics. Similar to a suit, one size cannot fit all. There are different companies that can help a business based on their goals. Your chosen SEO company must provide information on the steps they will follow to gain top positions in search result listings. You should never expect that companies will disclose their trade secrets, but it is quite reasonable for a company to describe each step involved in an SEO campaign. There’s usually a considerable investment from the financial perspective and thus a reliable company must offer details to lessen doubts.

Your business website must have a higher page rank for targeted keywords and key phrases.

An SEO company must provide several examples from their past clients to demonstrate such results. Don’t expect the company to disclose its full list of customers. Most SEO companies have signed non-disclosure contracts so they cannot reveal the identity of their clients. This is particularly true for popular brands and global companies. Comprehensive research will improve the probability of choosing a firm that can and will work with you proactively to achieve the objectives of you have set for your business.

SEO Tools Provide You with Three Crucial Benefits

When you create a website, you do not want it just to sit there and collect online dust. With the help of SEO tools, you actually get your website to be seen by and followed by more people and not just your friends or family members.

seo1These SEO tools are generally used by millions of website owners. Most of them are easy and simple to use. They also save the website owners some time, because they automatically do the work for you. Most are even free to use.

When you use the tools, they provide you with many benefits. Some include the following.

Most importantly, these SEO tools organize your data. On your website, you are able to collect personal and important data. These tools will help you manage and analyze this data. Data can include who clicks onto your website, how many clicks you receive on a daily basis and many other things. You want to use this data.

Secondly, you can improve the speed of SEO techniques. There are so many tools that you can use and they all improve your chances to get your website optimized in search engine results. That is the essential key for all SEO tools. You want your website to be seen by more and more people. This should be done properly.

Lastly, you want to analyze your data. In order to improve your website, you want things done quickly and efficiently. These SEO tools can save you time and energy. This data analysis will help you in research.