Submitted by Pissed On & Pissed Off (not verified) on Fri, 2008-10-17 17:09.
My job (handling narcotics) requires that I submit to random drug testing within 24 hours of being selected. I am on call 24/7 for these tests as a requirement of my job. I was departing on a recent trip to Fresno and I was selected as I was heading to SEATAC airport. Midday traffic was so severe there was no time to visit a local non-LabCorp collection site in WA and also board my flight. I was anxious about testing while traveling; however I made preparations months in advance for this situation by requesting an extensive list of CA LabCorp collection sites from the agency that administers our tests.
I awoke at my in-laws to the smell of coffee and breakfast the next morning. I couldn’t have any because I had to provide an “undiluted†urine sample in the next hour or two. If I were to drink anything, I risk being non-complied for not producing enough creatinine, or producing too much urine, which imlpies that I somehow intentionally sabotaged the test. Our program manager has advised against drinking any liquid before a test even the though our tests/collections are always observed and my specific gravities are always within normal limits.
We borrowed a car and at 7:00 am we headed to the closest LabCorp Site in Fresno about 20 miles away. It was 100 degrees outside and I was dying of thirst. I called ahead and their IVR/phone message stated that they were open. It turned out that the LabCorp address was printed incorrectly in the list that I had. After more than an hour of searching I found the LabCorp site and it was CLOSED! The sign on their door instructed patients to go to the next nearest site, which was also on the list provided to me. My bladder, now in excruciating pain, had to be emptied ‘now’ and it was.
I called ahead to the second LabCorp site and their IVR/phone message stated that they were open. It took almost an hour and 10 miles of driving to locate them. They too were closed. The sign on their door instructed patients to go to a third LabCorp site, which was also on the list provided to me. My bladder had to be emptied again and it was.
I called ahead to the third LabCorp site and their IVR/phone message stated that they were open. I called again and again and finally a human picked up the phone and they confirmed that they were indeed and actually open. It took nearly an hour of driving to locate them. I arrived at a clinic and the receptionist said, “you must be looking for LabCorp, we are not LabCorp but we get about 100 people a day coming here looking for LabCorp; our addresses are identical but we are East Fresno and they are West Fresno. You must need the LabCorp downtown by the hospitalâ€Â. Had to use the restroom again. The receptionist let me use their restroom.
By now I am mad, but my wife is absolutely furious. I take a small amount of consolation that this is happening while I am on vacation and not on my way to work or an appointment. It is now 110 degrees outside and we are both dying of thirst. We drive and drive and with great difficulty find the most poorly identified building I have ever looked so hard for. At last we arrive at what is apparently the last and only open LabCorp site in Fresno. With an agonizing bladder I provide a sample. After all that fasting and avoidance of liquids it turns out that my creatinine was barely above 20 (the minimum cut off), although I’m sure the specific gravity was within normal limits.
The fact that the IVR indicated that the two previous LabCorp sites were open when they were not is something a person that does not have to do UAs would think is a very rare phenomenon. It is not rare. People, LabCorp, and circumstances beyond our control often increase the effort required to remain compliant and employed to an unintended and inconsiderate bludgeoning of reason and liberty. The attendant at the LabCorp site that WAS open stated that the other sites were closed unexpectedly because the owner was experiencing staffing and financial problems.
We got back to the In-laws house and had breakfast at 1:30 that afternoon after a simple urine collection took longer than 7 hours to perform. Hey LabCorp!!!! Try driving around for 7 hours with a full bladder in order to save enough for a valid sample!!!! I won't get in to having to wait in line for over an hour to pee in a cup!
Incomprehensible demoralization via LabCorp